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8615 N. 7th Street, Phoenix, AZ 85020 | Se Habla Español 
Email us | Hours: Mon-Fri 8-5:30. Sat 8-2

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I was very glad to find your shop because my radiator was leaking fluid like nuts! Good thing you were around the corner otherwise my engine might not have made it. Thanks for saving my car. 

Thomas Moore

 Service was fantastic, price was fair, and they answered my questions about my brakes. Thanks for taking care of me guys!


As a single female taking my car in has always been a difficult task that I dread. The other unnamed auto repair shop I was currently going to never fixed my cv boots correctly on my car and after returning a second time they could not get it right. I got a coupon through valupac one day and decided to take it there get oil change done and their opinion. I was greeted promptly by Mike and treated with respect through my ordeal. Scary situation to deal with my car and mechanics.Last yr they got me all fixed up with fuel issues I was having and I was able to get it to pass emmisions!!Today I took my car in and saved a pet from the street while I had Mike on the phone asking him if good time to bring in for oil change. Mike and Troy when I got there would not charge me for the oil change since they said I was a hero for the day. They also offer me a ride home whenever my car stays later. All the workers there are great and Mike and Troy are TRUE GENTLEMEN!!!!!!!! Hard to find good customer service these day. Thanks guys and will be back in couple months for more work:) 


Came in for a free alignment check since my car has been pulling to the right. I watched them perform the alignment on their machine and within 15 minutes they handed me a printout showing exactly what was out of alignment. It took them another 15 minutes to correct the alignment and I was on my way. I would recommend this shop to anyone and I will be bringing my mom's car in for work. 


 I have only great things to say about how this place is run. We all know that auto mechanics work hard and are typically underpaid. In addition, we all know that a lot of them will either make short cuts on the work or charge us for work that really is not necessary to make up for the hard work they are needed to do. I have dealt with countless franchise auto shops through my 25 years of driving and I can honestly say I have finally found a place that I trust to do only the work needed to get me back on the road and that makes me feel that my vehicle is safe. I feel Bays really cares about the work they do and they have always explained what is needed in a way that makes sense and is easy to understand. I know enough about cars and how business is done to know that they do in fact have my best interests in mind. With that said I would encourage anyone looking for an honest and dependable auto shop without the corporate agenda more considered to go here next time you need anything done to get you or anyone else you know back on the road at a truly fair price.

Dan F

 Thanks for taking care of my Air Conditioner! Now i can drive to school without dying of heat.

Jessica T

 I used to work with the new owner of Bays in an industry where trust and honesty are key for acquiring and retaining customers. Troy has brought those same values to Bays Auto Service. I have a 2003 Toyota and it was time to change the timing belt. Troy got me in and out in less than 24 hours. His prices are unbeatable and best of all I didnt get the typical mechanic BS upsale response "You are going to need to replace the motor, tires, shocks, frame, air filter, steering wheel, etc.

Greg G

 My coworker told me about this place and I'm so glad she did. I usually go to a Honda dealership but they are just too expensive. I not only got excellent service at Bays but they saved me money. They didn't try selling me stuff I didn't need, instead they were honest and took the time to explain and show me what work was being done. My car now runs great and I found a place that I can trust. I definitely recommend going to this shop.

Kay H

 Bay's Auto is amazing! I didn't know what to expect since I had never been there before. I went in for an oil change and was told that the mechanic would inspect my car to make sure everything was up to par. This worried me since most shops try to rip off people by telling them they need work done when they really don't. I was pleasantly shocked at their honesty and prices! They said everything looked good except for some usual maintenance work that needed to be done--which I've been neglecting to do for thousands of miles. I also met the new owner and he is such a nice guy. I'm definitely recommending Bay's to all of my friends and family. Great prices. Friendly staff. Ethical.

Steven W